We offer a wide range of cleaning services for both homes and offices, including regular cleaning, deep cleaning, carpet cleaning, window cleaning, and more. We can tailor our services to meet your specific needs.
You can request a cleaning service by contacting us through our website, phone, or email. We will schedule a convenient time for your cleaning.
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products. We understand the importance of a safe and healthy environment for your family and pets.
Yes, we recommend that you are present towards the end of the cleaning. Being there allows us to ensure we’ve met your specific needs and address any missed details to your satisfaction. Your presence helps us deliver the best possible service tailored to your preferences.
Yes, all our cleaners undergo thorough background checks, and we are fully insured for your peace of mind.
The duration of the cleaning depends on the size and condition of the space. We will provide you with an estimate when you book our services.
You can book either a one-time cleaning service or choose from our flexible recurring cleaning plans (weekly, bi-weekly, or monthly) to suit your needs.
We proudly service the Island of Montreal.
Our pricing is based on the size of the space, the type of cleaning requested, and the frequency of service. We offer competitive rates and provide upfront quotes.
We accept credit and debit cards and INTERAC e-transfer at info@servicehandfield.com. Payment is due on the day of the cleaning.
We understand that plans can change. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.
Yes, we are committed to your satisfaction. If you’re not happy with our service, please let us know within 24 hours, and we’ll work to rectify the situation within 48 hours.
Please note that we do not offer refunds, but our priority is to provide you with quality service that meets your expectations.
Absolutely. We take COVID-19 safety seriously and follow all recommended guidelines, including mask-wearing, social distancing, and sanitizing our equipment.
For health reasons, our teams will not clean blood, feces, vomit or urine from animals or humans.
Yes, please – we need electricity and water to clean, so please make sure your utilities are still functioning.
No, we provide all of our own supplies and equipment. If you prefer we use your items, please let us know.
Choosing the right square footage for your rental property is a crucial decision that depends on your specific needs and preferences. To help you make an informed choice, consider the following guidelines for different types of spaces:
⁃ Bedroom Apartment (3 1/2): Typically ranges from 500 to 1,000 square feet.
⁃ Bedroom Apartment (4 1/2): Usually falls between 1,000 to 1,500 square feet.
⁃ Bedroom Apartment (5 1/2): Around 1,000 to 1,500 square feet.
⁃ Bedroom Apartment (6 1/2): Around 1,500 to 2,000 square feet.
⁃ House: Small houses can start around 1,000 square feet, while larger ones can exceed 2,000 square feet or more.
⁃ Small Office: Approximately 100 to 500 square feet.
⁃ Medium Office: Around 500 to 1000 square feet.
⁃ Large Office: Approximately 1000 to 2,000 square feet or more.
We don’t offer refunds because our service involves significant upfront costs. When you book an appointment with us, we allocate resources, including travel expenses, specialized equipment, and hours of labor, to ensure that your cleaning needs are met. Major cleaning tasks may require extensive effort and materials. Even though we strive for your complete satisfaction, we are unable to recover these costs if a refund is issued.
However, our commitment is to deliver the highest quality service, and if you are ever dissatisfied with any aspect of the cleaning, please inform us within 24 hours. We will promptly address any concerns and make every effort to ensure your cleaning meets your expectations.
